Legal
Privacy Policy
Last updated: 1 January 2026
1. About This Policy
H2 Bathrooms (ABN 678 274 078) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or engage our services. By using our website or contacting us, you agree to the terms of this policy.
2. Information We Collect
We may collect the following types of personal information: your name, email address, phone number and postal address when you submit an enquiry or contact form; information about your renovation project including preferences, budget range and property details; and technical information such as your IP address, browser type and pages visited, collected automatically via cookies and analytics tools.
3. How We Use Your Information
We use the information we collect to: respond to your enquiries and provide quotes; deliver renovation and tiling services you have engaged us for; communicate project updates, timelines and relevant information; improve our website and service offering; and comply with legal and regulatory obligations. We do not use your personal information for unsolicited marketing without your consent.
4. Disclosure of Information
We do not sell, trade or rent your personal information to third parties. We may share your information with licensed tradespeople and subcontractors involved in delivering your project, and with service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential. We may also disclose information where required by law.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can disable cookies through your browser settings, though some parts of the site may not function correctly as a result.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate, incomplete or out of date. To make a request, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website. Continued use of our website following any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at info@h2bathrooms.com.au or by phone on 0406 857 768.